Terms and Conditions

General

- The contract between Tor + Edge and you (the customer) becomes binding when we send you confirmation (and your goods). You will own the goods once they have been delivered to the address specified and when we have received cleared payment for the goods in full. Until that time then we will retain title to the goods. We will contact you if there are any issues.

 - Tor + Edge reserves the right to cancel, hold on to, or further investigate an order on suspicion, even if the delivery time is affected.

- We always try to ensure the pictures of our goods on our website reflect the product accurately. However, there may be small variations between imagery and the goods themselves. Tie dye items will show more variation as each is unique.

- If you have any questions please see our contact page or email info@tor-edge.com

 

Delivery

All Shipments are sent by Royal Mail. The order will be sent to the address you enter at the checkout. Estimated delivery times can be found on our shipping page. When returning items you are responsible for the goods. For our Shipping costs, please refer to shipping page.

 

Returns policy

UK law applies. According to the Returns and Refunds law; you have the right to return a product and get a full refund or exchange the product within 28 days of receiving the goods. If you change your mind about a product, you have to contact us within this 28-day period. We are unable to take back products that have been altered, used or worn. When returning or exchanging a product you pay for the shipping cost. If the product is defective, damaged or if the return is due to a mistake made by us, we will in this case bear or reimburse the delivery cost. Please report the reclamation to us before returning the product, and then return the product together with your receipt/proof of purchase to the address we provide. 

Tor + Edge

2 Clegg Nook

Hebden Bridge

HX7 5EB